By default, Dynamics for Outlook only searches for contacts you own. You can set a personal option to broaden this search. More information: Set address book options in Dynamics for Outlook. Working offline. More information: Work offline with Dynamics for Outlook. Replies to tracked messages. You can set whether replies to tracked messages are also tracked. More information: Set personal options that affect tracking and synchronization between Dynamics apps and Outlook or Exchange.
Editing tracked email messages. Any tracked email message can be accessed by anyone who has permission to view your activities. If the email has attachments, the attachments are included in the activity. Your administrator can block messages from being saved if they contain attachments of specific file types, such as.
Overview of tracking records in Dynamics for Outlook Deleting records that have been tracked with Dynamics for Outlook Set personal options that affect tracking and synchronization between Dynamics apps and Outlook or Exchange Create templates for email Frequently asked questions about synchronizing records between Microsoft Dynamics apps and Microsoft Outlook. Skip to main content. This browser is no longer supported.
Download Microsoft Edge More info. Approved By Kuljeet Singh. Min Reading 4 Min. Summary: In this blog, we have mentioned the stepwise process to repair Outlook in Windows Outlook is available as a part of Office subscription, commonly called Outlook In this blog, we will help you by providing Outlook repair options.
To resolve issues with your Outlook, you can repair the application by following the given steps:. Important Note: Before you begin with Online Repair, save all your data and close all the Office programs. It is to be noted that you may lose Office customization and settings. Dynamics App for Outlook needs Internet Explorer 11 or higher to be installed on your machine.
For frequently used pages, pin the app so that it will stay loaded even when you switch to other mail items. An administrator or a system customizer will need to ensure that the default dashboard is correctly set in Dynamics apps.
For more information, see Limitations when customizing Dynamics App for Outlook. For more information, see An appointment is canceled or deleted unexpectedly when using Server-Side Synchronization.
When we display diagnostic information and some labels in contact tracking module in Dynamics App for Outlook, we use the Office Outlook display language setting and not Dynamics apps language setting in order to be consistent with the host application experience. When you use Dynamics App for Outlook, you might see this notification, Track and Set Regarding are currently disabled. To use these features, contact your admin.
You can still view and interact with your Dynamics apps data. Dynamics App for Outlook leverages server-side synchronization to keep your Exchange items in sync with Dynamics apps.
For example, if you track a meeting in Outlook, then the App for Outlook relies on server-side synchronization to create the activity in Dynamics apps and keep the two items in sync.
If server-side synchronization is inactive on your mailbox, then you will not have the ability to track and set regarding on emails and appointments. With the recent update, instead of blocking you from using App for Outlook, you now can view your Dynamics apps information such as, accounts, contacts, and activities. You can continue to create, update and manage your information since it not related to synchronization.
To fix issues with server-side synchronization, contact your administrator, who can view the status of the service and take necessary steps to address the issue. Dynamics App for Outlook tracks and synchronizes your mail and calendar data between Outlook Exchange and Dynamics via Server-Side Synchronization, which is an asynchronous service that runs in the background approximately every 15 minutes.
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